1. Introduction

Haloes Touch Hospice Inc. ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information in compliance with applicable state and federal laws, including those in the state of Nevada and the United States. Our commitment to transparency ensures that you are always informed about how your information is handled. We believe that safeguarding your privacy is an essential aspect of the trust you place in us. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties and affiliates company for marketing purposes.

2. Information We Collect

We may collect the following types of personal information:

• Personal Information: When you interact with us, we may collect personal details such as your name, address, phone number, email address, date of birth, and any other information you provide that can uniquely identify you. These details are necessary for communication and service delivery.
• Automatic Data Collection: We may gather information automatically through cookies and similar technologies when you visit our website.
• Health Information: This may include medical history, diagnosis, treatment plans, prescription information, and other health-related details essential for providing hospice services. Accurate health data allows us to deliver personalized and effective care.
• Payment Information: We may collect billing details, insurance information, payment methods, and related financial data. This information is used to process payments and ensure billing accuracy.
• Communication Preferences: This includes your preferences for SMS communications and other methods of contact, ensuring we communicate in a way that suits your needs.
• Technical Information: When you visit our website, we may also collect information such as your IP address, browser type, and access times to enhance your user experience. This helps us improve our digital services and ensure website functionality.

3. How We Use Your Information

The personal information we collect may be used for the following purposes:

• Service Delivery: To provide and manage our services, including sending transactional and promotional text messages.
• Communication: To respond to your inquiries and send updates about our services.
• Marketing: To inform you about promotions, offers, and events that may interest you.
• Personalized Care: To provide compassionate hospice care and related services tailored to your needs, ensuring you receive the highest quality support.
• Compliance and Accountability: To comply with legal and regulatory requirements, ensuring our practices meet state and federal standards and maintaining accountability.
• Patient Communication: To communicate with you about your care, appointments, and updates related to our services, keeping you informed and engaged.
• Consent-Based SMS Updates: To send SMS communications, if consented to, including important updates and reminders tailored to your specific needs.
• Service Improvement: To enhance our services by understanding your preferences, feedback, and areas where we can improve.

4. Data Sharing and Security

We do not sell or share your personal information with third parties and affiliates company for their marketing purposes. We implement reasonable security measures to protect your data.

We respect your privacy and will only share your information under the following circumstances:

• With Healthcare Providers: Sharing information to coordinate care and services with other professionals involved in your treatment, ensuring seamless and effective support.
• With Authorized Third Parties: To comply with legal obligations such as subpoenas, court orders, or government requests. We handle these situations with utmost care and confidentiality.
• Business Operations: Sharing limited information with vendors or service providers who assist in our operations, under strict confidentiality agreements and only to the extent necessary for service delivery.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at 702-625-4644 or email us at hello@haloestouch.com

6. Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date. We encourage you to review this page periodically to stay updated on how your information is protected. Your continued use of our services signifies your acceptance of any changes to this policy.

7. Contact Us

For questions, concerns, or additional information regarding this Privacy Policy, please contact us at:

Haloes Touch Hospice Agency

15000, South Eastern Ave. Ste 150 Office #1509 Henderson, NV 89052
Email: hello@haloestouch.com
Phone: (702) 625 – 4644
Fax: (702) 960 – 4605
Website: https://www.haloestouch.com

We are committed to providing you with clear and transparent information about our practices. Your trust is essential to us, and we are here to address any concerns you may have. Our team is always available to support you and ensure that your privacy needs are met with the utmost care and attention.